HELP DESK INFORMATION - Effective immediately, you may call the QTool Help Desk (toll-free) at 1-877-222-3218, Option 2, for assistance with User Access and general system questions. Policy and coverage questions should still be directed to Janice O'Neal, Alabama Medicaid, at janice.oneal@medicaid.alabama.gov. Thank you for your continued support and utilization of the QTool.

QTool Resources

• QTool Administrative Manual
• QTool Users Manual
• Patient 1st/QTool Usage Requirements & Monitoring Procedures
• Understanding e-Prescribing in QTool
• Understanding QTool Alerts