In addition to provider representatives, HP provider communication
specialists are available to respond to written and telephone inquiries from
providers on billing questions and procedures, claim status, form orders,
adjustments, use of the AVRS, electronic claims submission and EOPs.
Provider Assistance Center Phone Numbers:
(800) 688-7989 – (Nationwide Toll Free)
Hours: (all times Central)
Monday-Friday 8 a.m. to 5 p.m.
Laquita Thrasher, Supervisor (334) 215-4151 -
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