Frequently Asked Questions

Other Insurance

Many people on Medicaid also have other insurance.  Here are some questions people often ask. Click on the questions to see the answers:

Yes. Medicaid eligibility is based on income and other factors. You are required to tell us if you have other insurance. If you have other insurance, it always pays first. Medicaid pays after any other insurance has paid.
You will need to contact Medicaid's Third Party Division to update your information. You can do this by phone or email. For details, go to Medicaid's website and look under "Recipients."
Yes. Alabama Medicaid has three programs for people who have Medicare coverage: The Qualified Medicare Beneficiary (QMB) program, the Specified Low-Income Medicare Beneficiary (SLMB) program, and the Qualifying Individual (QI-1) program. The services you get depend on how much income you have. These programs pay Medicare premiums, and in some cases, Medicare deductibles and co-insurance. There are some people called “dual eligibles” who receive full coverage under both programs.
If a recipient has other insurance, the recipient must go to a provider who accepts that insurance.
Once the Third Party Insurance matter has been resolved, the recipient should ask the pharmacy to resubmit the claim to Medicaid so that the recipient can be reimbursed by the pharmacy.
Yes, it is a possibility that the child has been insured by the biological father. Federal law does not permit us to remove these active policies from our database. The mother, as the custodial parent, may be provided with a telephone number for the insurance company so that she can request a card for the child if she is unable to obtain one from the father.
Yes. We do add cancer policies when there is a provision in the policy to assign benefits to providers..
You will need to contact Medicaid's Third Party Division to update your health insurance information. You can do this by phone or email. For details, go to Medicaid's website and look under "Recipients." Look for the worker that handles the letter of the alphabet that your last name starts with to add or delete other insurance from your Medicaid file.