TO: All Providers
After four years of transition, the Alabama Medicaid Agency is phasing out the acceptance of the old Medicaid ID number for claims processing, effective January 17, 2011. Medicaid will DENY any claims received on or after January 17, 2011, that are submitted with the old Medicaid ID number.
All new Medicaid ID numbers issued after the conversion also begin with a "5". The old Medicaid ID number begins with "000". Please verify the Medicaid ID number for Medicaid recipients at the time of service. If the Medicaid ID number begins with "000", obtain the correct Medicaid ID number before submitting the claim to Medicaid for processing.
Providers with questions about the new recipient ID numbers should contact the Provider Help Desk at
1-800-688-7989. Medicaid recipients with questions about the new ID numbers should call toll-free at 1-800-362-1504. Other information is available at: http://www.medicaid.alabama.gov/news/medicaid_id_numbers.aspx?tab=2