Provider Representatives

HPE provider representatives are available to assist Medicaid providers with claims submission and in the resolution of claims processing concerns. Representatives are also available to conduct workshops, on-site billing seminars and to answer questions about electronic billing.

To reach a Provider Representative, dial 1-855-523-9170 then the seven digit extension below, or use their e-mail address


HPE Provider Representatives
Whitney Anderson Ext. 1121025 - Click here to e-mail
Tori Tillery-Dennis Ext. 1121064 - Click here to e-mail
Melissa Gill Ext. 1121058 - Click here to e-mail
Catherine Jackson Ext. 1121067 - Click here to e-mail
Lauryn Morgan Ext. 1121048 - Click here to e-mail
Misty Nelson Ext. 1121077 - Click here to e-mail
Gayle Simpson-Jones Ext. 1121065 - Click here to e-mail
Cedric Richardson Ext. 1121043 - Click here to e-mail
Cyndi Crockett, Supervisor (334) 215-4170 - Click to send email