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Recipients Should Complete Medicaid Renewal Forms
Alabama Medicaid recipients must complete their renewal forms when it is their month to renew!
MONTGOMERY, Ala. - Alabama Medicaid recipients are encouraged to
complete their eligibility renewal form when it comes in the mail, even if they
think they may not be eligible any longer. If a recipient does not meet the
requirements for their current program, they may qualify for other healthcare
benefits, such as other Medicaid programs, ALL Kids, or the Federal
Marketplace.
The Alabama Medicaid Agency released a video to share with
Medicaid recipients which conveys this important message. Medicaid providers
and all Medicaid stakeholders are encouraged to share this video in public
locations and on websites to spread this message to every corner of the state
of Alabama.
Commissioner Stephanie Azar
said, “Alabama Medicaid serves the most vulnerable population in our state, and
it is vital that Medicaid recipients understand the importance of renewing
their coverage by completing their paper form or by filling it out online.”
If someone loses their coverage
because they didn’t return the forms, they can reapply within 90 days to have
coverage reinstated if they are still eligible.
Recipients should check their
mail regularly for important notices from Alabama Medicaid. Contact information
must be up to date with the Agency in order to receive the notices. To learn
how to update an address, phone number, or email address, recipients may visit https://medicaid.alabama.gov/content/11.0_Recipient/11.10_Update_Address.aspx.
Alabama Medicaid has taken
extraordinary efforts to notify recipients when it is time to renew. In
addition to renewal notices being mailed, the Agency is contacting recipients
by email, text message, and phone to let them know it is time to renew (if they
have provided that contact information to the Agency).
Several outreach resources are available for Medicaid partners to make it simple
to share the key messages.
Please share the following key
messaging from Alabama Medicaid:
Medicaid
recipients who have questions should call Medicaid’s Recipient Call Center at (800) 362-1504 or visit a Medicaid office in their area. Providers may contact
the Provider Assistance Center at (800) 688-7989. Media requests may be emailed
to melanie.cleveland@medicaid.alabama.gov.
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