Automatic Voice Response System (AVRS)

To access the AVRS, dial toll-free 1-800-727-7848. The AVRS is available 22 to 23 hours per day for the status of the following items:

• Check Amount
• Claims Status
• Drug Pricing / NDC Information
• Procedure Code Pricing File Information (CPT-4)
• AVRS Quick Reference Guide
• Provider Manual - Appendix L - AVRS Quick Reference Guide

• Benefits Used
• Eligibility
• Other Insurance