Electronic Visit Verification and Monitoring System (EVVM)

On October 1, 2017, the Alabama Medicaid Agency implemented an Electronic Visit Verification and Monitoring (EVVM) system to monitor visits to Home and Community Based Waiver Services clients. The AuthentiCare® EVVM system will enable more accuracy in service tracking, reporting, and billing for in-home care providers. Reimbursement for in-home services will require system verification of the visit.

• AuthentiCare User Manual - 4/16/20
• Caregiver/Worker Training Video - 4/24/18
• Provider Administrative Training Video - 4/25/18
• On-Demand Video - August 2017 Training
• IVR Worker Handout - Instructions on using the Interactive Voice Response (IVR) System
• iOS Mobile Worker Handout - Instructions on using the Mobile Application for your iOS Mobile Phone  
• Android Mobile Worker Handout - Instructions on using the Mobile Application for your Android Mobile Phone
• Presentation Slides - August 2017 Training
• Service Codes - Service Codes by Waiver
• Activity Codes - Alabama Activity and Observation Codes
• Training Website - This site is for User Acceptance Testing Only. This is not a Production site.