Update Health Insurance Information

Medicaid recipients are required to report any health-related insurance coverage (other than Medicaid) so that claims are submitted to the primary payer before Medicaid makes payment. Information may be submitted by mail, fax, email or by telephone.

NOTE: To make updates to your Medicaid status use Form 295 located at this link:

https://medicaid.alabama.gov/content/9.0_Resources/9.4_Forms_Library/9.4.1_Applicant_Forms.aspx.

To submit updated information online:
To telephone updated information:
  • Have all of your information ready
  • Recipient's Last Name - A through F - 334-242-5249
  • Recipient's Last Name - G through L - 334-353-5773
  • Recipient's Last Name - M  through R - 334-242-5280
  • Recipient's Last Name - S through Z - 334-242-5254

If the assigned worker is unable to assist you, please contact 334-353-4542 or 334-242-5268 for assistance.

To fax updated information:
  • Print out and complete Insurance Update Form
  • Fax Number:  334-353-2922
To mail updated information:
  • Print out and complete Insurance Update Form
  • Mail your completed form to:
    Insurance Update – Third Party
    Alabama Medicaid Agency
    PO Box 5624
    Montgomery, AL 36103-5624