| Main Address/Telephone Number |
301 Technacenter Drive, Montgomery, AL 36117, (334) 215-0111 |
| Provider Assistance Center |
(800) 688-7989 (Nationwide Toll-Free) or (334) 215-0111 |
| Provider Enrollment |
(888) 223-3630 (Nationwide Toll-Free) or (334) 215-0111 |
| Claims-Related Mailing Addresses |
For CMS-1500 claims, Pharmacy, Dental & UB 04 claims, Medicare claims and Prior Authorization (including Medical Records), Adjustments/Refunds, Inquiries, Provider Enrollment and Electronic Claims Submission disks mail to:
P.O. Box 244032, Montgomery, AL 36124. |
| Electronic Media Claims Helpdesk |
(800) 456-1242 (Nationwide Toll-Free) or (334) 215-0111 |
| Provider Relations Representatives |
(855) 523-9170 plus 7-digit extension (Nationwide Toll-Free) (Click here for a list of extensions) or (334) 215-0111 |
| Automated Voice Response System (AVRS) |
Link to AVRS Quick Reference Guide and Provider/Recipient Information |
| Secure Web Portal for Providers |
Direct link to interactive site for providers and billing agents |
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