ADMINISTRATIVE & LEGAL CONTACTS |
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Mailing Address |
PO Box 5624
Montgomery, AL
36103-5624 |
Street / Shipping Address |
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General Questions About Medicaid |
1-334-242-5000 |
Office of Medicaid Commissioner Stephanie M. Azar |
1-334-242-5600 |
Governmental Affairs |
1-334-353-5122 |
Fair Hearings |
1-334-242-5741 |
Fraud & Abuse, Reporting (Toll-Free) |
1-866-452-4930 |
Office of General Counsel |
1-334-242-5741 |
Legislative Liaison |
1-334-242-5005 |
Medicaid Provider Assistance Center |
1-800-688-7989 |
News Media Requests |
melanie.cleveland@medicaid.alabama.gov |
Quick Reference Guide - Medicaid/Gainwell Technologies |
Click here for guide |
Recipient Inquiry Helpline |
1-800-362-1504 |
Release of Medical Records |
Click here for more information |
State Agency / Employee Directory |
http://inform.alabama.gov/ |
Statistics |
Click here or call (334) 242-5000 |
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ELIGIBILITY CONTACTS |
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Basic Eligibility Questions |
(800) 362-1504 |
Help Paying Medicare Premiums (QMB/SLMB/QI-1) |
(800) 362-1504 |
Medicaid for the Elderly and Disabled |
(800) 362-1504 |
Medicaid for Families, Children, and Pregnant Women |
(800) 362-1504 |
Plan First Family Planning (Birth Control) Program |
(800) 362-1504 |
Contact information for Applicants |
Click here for a list of contacts |
Home and Community-Based Services (Waivers) |
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Emergency Services for Aliens |
(334) 353-4307 |
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PROGRAMS & SERVICES CONTACTS |
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Dental Services (For children under age 21) |
(800) 362-1504 or go to Dental Program FAQs |
EPSDT (Child Health Screenings/Well-Child Checkups) |
(800) 362-1504 or go to EPSDT Program FAQs |
Durable Medical Equipment |
Providers: (800) 688-7989; Recipients: (800) 362-1504 or go to FAQ LINK |
Family Planning / Birth Control / Plan First |
(800) 362-1504 |
Health Professional Services (Physicians, Chiropractors, Podiatrists and other health professionals) |
(800) 362-1504 |
Home and Community-Based Services (Waivers) |
Providers: (800) 688-7989; Recipients: (800) 362-1504 |
Home Health Services |
Providers: (800) 688-7989; Recipients: (800) 362-1504 |
Hospice Services |
Providers: (800) 688-7989; Recipients: (800) 362-1504 |
Long Term Care / Nursing Home Care |
Providers: (800) 688-7989; Recipients: (800) 362-1504 |
Maternity Care |
(800) 362-1504 |
Medical Facilities (Hospitals, Ambulatory Surgical Centers, FQHCs and Rural Health Clinics |
(800) 362-1504 |
Medical Services (Hearing, Eye Care, Lab, Renal Dialysis, Radiology, Prior Approval, Transplants) |
Providers: (800) 688-7989; Recipients: (800) 362-1504 |
Mental Health Services (Community Mental Health Centers, Psychologists, Psychiatric Treatment Facilities) |
(800) 361-4491 |
Personal Care (for children under 21) |
Providers: (800) 688-7989; Recipients: (800) 362-1504 |
Pharmacy - Administration / Drug Information / Federal Drug Rebate / Preferred Drug List / DUR |
(334) 242-5050 go to FAQ LINK |
Pharmacy - Drug Limits |
(800) 362-1504 or go to FAQ LINK |
Pharmacy - Prior Authorization / Overrides - Recipient or Provider Calls |
(800) 748-0130 x2020; or go to FAQ LINK |
Third Party Liability/Update Health Insurance Information |
Click here for LINK |
Transportation - Non-Emergency Transportation / Request A Voucher / Air Transportation / Emergency Transportation |
Providers: (800) 688-7989; Recipients: (800) 362-1504 or go to FAQ LINK |