Thank you for visiting the Alabama Medicaid’s website. The Alabama Medicaid Agency is committed to protecting your privacy by collecting only the information provided via online forms, email, or other means submitted by you the individual. The Agency strives to adhere to all privacy policies and standards, including HIPAA rules and regulations, regarding protected health information (PHI). In addition, it is our standard and policy to restrict employee access to any personal information except where necessary to perform required duties.
If you have questions regarding your privacy rights or believe your privacy rights have been violated, you may contact the Medicaid Privacy Office by e-mail at: privacyoffice@medicaid.alabama.gov. Please note that email is not a secure form of communication. Medicaid does not recommend that you submit sensitive or personally identifiable information via email. If you choose to provide us with personal information in an email, we may use the email and the information contained within it to respond to you or to fulfill the stated purpose of the communication. If necessary, we may forward your email to other appropriate state employees who may be able to better assist you.
In addition, you may also submit a complaint in writing if you believe your privacy rights have been violated to:
Region IV, Office for Civil Rights
U.S. Department of Health and Human Services
Atlanta Federal Center, Suite 3B70
61 Forsyth Street SW
Atlanta, GA 30303-8909