In response to the Coronavirus Disease 2019 (COVID-19), the Alabama Medicaid Agency has compiled a summary of changes and allowances made by the Agency as they apply to DME providers.
Medicaid has extended all expiration dates below related to the Coronavirus (COVID-19) emergency.
- See all ALERTS here:https://medicaid.alabama.gov/alerts.aspx
- Medicaid COVID-19 updates here: https://medicaid.alabama.gov/news_detail.aspx?ID=13729
- Updated signature requirements during the state of emergency, effective 3/16/20
- Existing Prior Authorizations can temporarily be extended for 30 days, effective 3/16/20
- New Prior Authorizations will still be processed through normal means, but with the following temporary modifications during the state of emergency, effective 3/16/20:
- Face to Face evaluation is not required; telemedicine is allowed
- Prescription orders is not considered outdated if 90 days past date written
- EPSDT screening/referrals not needed for prior authorization
DME providers,
During the state of emergency, the Alabama Medicaid Agency hopes to provide additional options to submit a prior authorization request (or renewal request). Please see below.
Options for Submitting Prior Authorization (PA) requests to Comagine Health due to COVID 19 State of Emergency
-
You may call a Comagine Health reviewer directly regarding your PA request(s) at 888-213-7576.
-
Please reference the provider Portal for PA extension updates.
-
Please feel free to contact Comagine Health as needed for any questions at 888-213-7576.
DME providers must be licensed annually by the Alabama Board of Home Medical Equipment Services (HME). For more information regarding how to become a licensed HME provider, visit
www.homemed.alabama.gov and click on the forms link.
For questions about Durable Medical Equipment (DME):
Email DME Program Phone: 334-242-5050
ATTENTION: All DME Providers:
A new feature has been added to the provider web portal. DME providers will have the option to view all DME PAs for a recipient, even those requested by another provider. Please review the provider web portal User Manual for instructions. Contact the DXC Electronic Media Claims (EMC) Helpdesk for assistance at (800) 456-1242 or (334) 215-0111.