Alerts

Reimbursement for Services Delivered via Audio-Only Telecommunications

9/11/2023

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TO:  All Providers

 

RE:  Reimbursement for Services Delivered via Audio-Only Telecommunications

 

In a Provider ALERT issued on April 26, 2023, the Alabama Medicaid Agency (Medicaid) indicated audio-only telecommunications would be reimbursed at parity with services delivered face-to-face for dates of services through September 30, 2023, and on October 1, 2023, new rates for audio-only would be established.  

  

Effective immediately, Medicaid will continue to reimburse services rendered via audio-only telecommunications at parity with approved services delivered face-to-face and will continue to monitor utilization.

 

Providers should refer to Chapter 112 – Telemedicine Services for more information. Claims not billed correctly are subject to post-payment review and recoupments.

 

Providers with billing questions should contact the Gainwell Technologies Provider Assistance Center at 1-800-688-7989.



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