COVID-19 Information for Recipients

Medicaid recipients were mailed a letter in February to let them know that the renewal form must be returned when their renewal time comes. During COVID, recipients didn’t have to renew to keep their Medicaid. But that is changing April 1st, and now recipients have to renew again.

Recipients will get their renewal letter in the mail at their normal renewal time. That is usually one year from the date they signed up for Medicaid. If they don’t remember this date, they can look it up in the My Medicaid portal or call the recipient call center phone:  1-800-362-1504.

 Important information about your Medicaid:

  • Medicaid will mail you a letter to let you know it’s time to renew.
  • You must fill out and return your form to Medicaid.
  • Medicaid coverage will stop if you are not eligible or don’t respond.
  • If your benefits change, Medicaid will mail you a letter letting you know.

You must renew your Medicaid every year. You will lose your Medicaid if you do not renew.

Updating your contact information (name, address, phone number and email address) will help you stay informed and receive the latest information and updates from Alabama Medicaid. Click here to learn how to update your address with Medicaid.

 Help spread the word to family, friends, coworkers, neighbors, and anyone else so they may be informed about upcoming changes.


If you no longer qualify for Medicaid, see other options below:

Stay informed about COVID-19

Other COVID-19 Resources

Alabama Department of Public Health's Online Portal for the COVID-19 Vaccine

  • Get a list of places to get the vaccine.
  • The COVID-19 vaccine is free to recipients. Doctor's offices and other providers may charge Medicaid or other insurance providers an administrative fee, but the recipient getting the vaccine will not be charged.

More information about the COVID-19 Vaccine